Today’s utility companies face an ageing infrastructure, demand for better customer experiences, regulation and the need to digitise all areas of operations. Helping them achieve these goals is Wipro, the Indian multinational that’s revitalising companies’ methods, mindsets and technology infrastructure.

With specialist knowledge of the sector, and many years experience (our guests today bring c. 100 years in the industry between them), Wipro’s consultants, builders and engineers are bringing about the changes necessary to bring value to stakeholders and consumers.

This episode of Tech Means Business covers challenges, solutions and industry trends, with plenty of good old-fashioned advice for the sector and the professionals making critical decisions. With challenges from operational realities through to selling the business case for technology at board level, our guests guide industry stalwarts and outsiders through the complexities of the utilities sector in the UK.

You can read more about Wipro’s work with worldwide utilities companies here:
https://www.wipro.com/utilities/

Ajay Chandran, Regional Head of Energy, Utilities and Infrastructure for the UK & Ireland
https://www.linkedin.com/in/ajaychandran/

Rebekah Docherty, Vice President, ENU and Telecoms Business
https://www.linkedin.com/in/rebekah-docherty-0a04744/

Sampathkumaran Hariharan, Director of Digital Transformation
https://www.linkedin.com/in/hariharansampathkumaran/

Ankit Sharma, Account Executive
https://www.linkedin.com/in/ankit-sharma-9864a46/

The post Facing the Utility Challenge with Wipro appeared first on TechWire Asia.

In light of the latest reports from the NCSC and ACSC (National [New Zealand] and Australian Cyber Security Centre) on best practice, companies and organisations in the region are looking to amend their everyday work processes. But many smaller outfits (think fewer than 100 people) have no dedicated IT team. In many cases, these will turn to their MSP (Managed Service Provider) for advice and, ultimately, protection from hackers and malware.

In this episode of the Tech Means Business podcast, we talk to Leon Friend of ConnectWise, about the software and systems that his company provides to MSPs: dedicated security systems designed from the ground up for MSPs. With each of an MSP’s clients having specific requirements, configuring and managing mixed security provisions would be a nightmare with “normal” cybersecurity tools. Not so with the ConnectWise platform.

We cover some of the ACSC and NCSC’s recommendations and talk about going further: back up, sure, but what to back up? Multifactor authentication, great, but is SMS really secure?

Learn more about improving your organisation’s security posture in this episode of Tech Means Business.

You can see the ConnectWise portfolio of solutions here:
https://www.connectwise.com/en-au

The ACSC and NCSC are here:
https://www.cyber.gov.au/
https://www.ncsc.govt.nz/

Leon Friend is on LinkedIn:
https://www.linkedin.com/in/leonfriend/

And your host, Joe Green, can be seen here:
https://www.linkedin.com/in/josephedwardgreen/

The post For the Many, One: MSP Cybersecurity Considered appeared first on TechWire Asia.

Show Notes for Series 03 Episode 07

You can spend millions of dollars on every cybersecurity feature under the sun and commit similar sums to create SOCs and ranks of qualified experts. But sooner or later, your organization will suffer a cyber breach.

With that in mind, what’s the policy for recovery, rollback, and business continuity? What’s your recovery time and recovery objectives? And what are you backing up where, and why?

Thinking about a recovery strategy early will involve an examination of the data your organization holds and what you might prioritize over other information. That process should inform you what you want to snapshot every ten seconds and what can go straight into cold archive.

In this episode of the Tech Means Business podcast, we talk to industry stalwart Brian Spanswick of Cohesity about how putting the business’s continuity needs at the front of the pile of arguments as to what gets backed up, where, when, and how. If your company is going to cease trading if it loses information stored in X, then making X recoverable in an instant has to be your focus. The pictures of the Head Office party can probably wait…

Brian’s experience helps us shed light on why we should be running rsync, arguing air gaps, and studying snapshots. (This podcast contains no further alliterations.)

Brian’s profile lives here:
https://www.linkedin.com/in/brianspanswick

You can read about Cohesity’s backup and recovery solutions here:
https://www.cohesity.com/

Joe “spinning rust” Green on LinkedIn is here:
https://www.linkedin.com/in/josephedwardgreen/

The post Making tech TapSimple for charities appeared first on TechWire Asia.

Show Notes for Series 02 Episode 23

This podcast is produced in conjunction with Interactive

“Hybrid work is here to stay.” So says Brett Wilson, Chief Operating Officer – Infrastructure & Risk at Interactive, an Australian company specialising in remote working, business continuity, protection, and general operational resilience.

In this podcast, host Joe Green talks to Brett about how the shape of work is changing, how it’s changed since the pandemic outbreak, and what form it will end up in when (or if) things settle down. The age of the single CBD office may well be at an end, with companies opening smaller, branch offices and combining their use with home working models. Will that situation change, and will it matter?

We also touch on business continuity (BC) and the way the idea of a “spare office” — the traditional BC facility — has changed beyond all recognition in the last two years. It’s not a space largely empty except for a pile of last year’s computers anymore; the buzz now is about operational resilience — after all, we’ve all been testing business continuity facilities by working from home for the last 18 months.

Operational Resilience feeds us neatly into talk about disasters in the sense of Disaster Recovery, a concept that’s also changed in the last couple of years. Disaster Recovery is more about IT security than flood protection measures, but the facilities of Disaster Recovery as provided by Interactive are also highly effective in the event of hack attack.

Brett shares his 20+ years of experience in this industry and gives every business owner and manager clear direction about how to think about keeping the show on the road in 2021 and beyond. Essential listening.

Planning for the Post-Pandemic Workspace.

Struggling with your office space strategy post COVID-19? Well, you’re not alone. Let Interactive experts offer you some advice on how to maintain compliance, company culture and improve your margins. Download the whitepaper here:
https://my.interactive.com.au/planning-for-the-post-pandemic-workspace-whitepaper-LP.html

Learn more about Interactive:
https://www.interactive.com.au/

Adapt Security Edge Summit on 14^th October at Hyatt Regency – Sydney. Details here:

https://adapt.com.au/event/security-edge-2021/

Brett Wilson on LinkedIn:
https://www.linkedin.com/in/brettwilson1/

Joe Green on LinkedIn:
https://www.linkedin.com/in/josephedwardgreen/

The post Testing business resilience in 2021 with Interactive appeared first on TechWire Asia.